Terms of Service

Last updated: September 12, 2024

Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the socialfaith.io website (the "Website") operated by SocialFaith, a(n) Limited Liability Company formed in California, United States ("us," "we," "our") as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

Our offers and pricing

We offer services and digital products on this Website. The price of these services and digital products is customized based on your needs, which means that we will provide you with a quote after we determine your needs. This price includes all applicable taxes and other fees.

Purchases

When you make a purchase on the Website, you will be able to choose the third party payment processor that will collect your payment information and process your payment. You may make purchases using the following third party payment processors: PayPal, Stripe, and Stax Payments, Freshbooks Payments. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors. The following payment method(s) are accepted by the third party payment processors: American Express, bank transfer, Discover, MasterCard, and Visa.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.

Cancellation and refund policy

At SocialFaith, we are committed to ensuring your satisfaction with our services and digital products. To provide transparency and flexibility, we offer the following cancellation and refund options:

Subscription Services

For our subscription-based social media content plans—Daily Bread, Daily Growth, and Daily Motion—we offer a 14-day unconditional refund. If, for any reason, you are not satisfied within the first 14 days of your initial purchase, you may request a full refund, no questions asked. To initiate a refund, please contact us within this 14-day window from the purchase date.

After the 14-day refund window, subscriptions will automatically renew according to the plan you selected, and you will be charged the applicable renewal fees unless you cancel before the renewal date. If you do not wish for your subscription to renew, please provide 30 days’ notice before the renewal date.

Custom Work

Custom projects are non-refundable once work has begun or after the project has been delivered. These services are tailored to your specific needs, and revisions will be made according to the agreed project scope. However, refunds cannot be granted for subjective dissatisfaction (i.e., aesthetic, creative, or stylistic preferences).

Digital Products

Digital products that have been accessed, downloaded, or delivered are non-refundable. If there are issues with the product, such as technical defects or failure to meet agreed-upon specifications, please contact us within 14 days of the purchase date, and we will work with you to resolve the issue or offer a replacement.

Cancellations Before Service Performance

You may cancel purchases of services or digital products prior to shipment, download, or the performance of the service. Contact us to cancel your order, and you will not be charged a cancellation fee. However, once the service has been initiated or the digital product has been delivered, cancellations are no longer possible, except as outlined in the specific policies above.

SocialFaith-Initiated Cancellations

We reserve the right to cancel any purchase at our discretion, including for reasons such as fraud, inaccuracies, or the unavailability of services or products. Should we cancel your order, we will notify you promptly and issue a full refund of the purchase price.

Exclusions and Limitations

Please note that refunds cannot be provided for disruptions caused by third-party platforms (e.g., social media outages or restrictions) that are beyond our control.

We are dedicated to maintaining a fair and transparent policy for all our clients and are happy to address any questions or concerns. Your satisfaction is our top priority!

Advance payments and deposits

For certain purchases of services or digital products, we may request an advance payment or deposit. These payments serve to cover initial expenses or reserve the services and digital products for you:

Advance Payment: A partial payment of the total purchase price made upfront to help cover our actual expenses while delivering the services or digital products.

Deposit: A payment made to reserve the services or digital products.

In the event that SocialFaith cancels your order for any reason, we will issue a full refund of any advance payments or deposits made. Likewise, if you cancel your order prior to the start of service or delivery of the product, we will issue a refund of any advance payment or deposit made, in accordance with our Cancellation and Refund Policy.

No warranty on purchases

The items, services, and the Website are provided on an "as-is" and "as available" basis, without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. SocialFaith does not guarantee that the Website or services will be uninterrupted, error-free, secure, or free from viruses or harmful components. Your use of the Website and our services is at your own risk.

In jurisdictions where certain implied warranties cannot be excluded, the extent of SocialFaith’s warranties will be limited to the maximum extent permitted by law.

Remedies

In the event of a breach of these Terms of Service, your sole and exclusive remedies shall be as follows:

  • Repair of the goods or services,
  • Replacement of the goods or services,
  • Price reduction, or
  • Rejection of the goods, services, or digital products provided.

You agree that these remedies are intended to be your sole and exclusive remedies for any breach of these Terms of Service. For any other disputes arising under these Terms, you agree to pursue dispute resolution as described in the Dispute Resolution section.

Subscriptions

This Website features products or services that are offered via a subscription model. A subscription model requires regular payments to receive a product or service. The initial term of the subscription is depending on plan the user chooses.

You may revoke your subscription by contacting us within 14 days of making your purchase. If you revoke your subscription, it will not automatically renew and you will not be charged for the renewals. Please note that you will no longer receive the items or services provided by the subscription once you revoke.

There is no minimum purchase required to qualify for the subscription.

Automatic renewals of subscriptions

When you purchase a subscription on the Website, your subscription will automatically renew depending on plan the user chooses. We will automatically renew your subscription by using the payment method on file until you cancel your subscription.

You may cancel the automatic renewals of your subscription via Email by contacting us at support@socialfaith.io. Please note that you will no longer receive the items or services provided by the subscription on your cancellation effective date.

You must provide us with 30 days notice prior to your automatic renewal date of your intent to cancel the automatic renewals for the cancellation to be effective.

Accounts

When you create an account on our Website, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us.

Prohibited uses

You agree to use the Website in compliance with all applicable laws, rules, and regulations at all times. The following is a non-exhaustive list of prohibited activities when using the Website or SocialFaith's services:

  1. Impersonating or attempting to impersonate SocialFaith, its employees, representatives, subsidiaries, or divisions.
  2. Misrepresenting your identity or affiliation with any person or entity.
  3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain letters, or similar solicitations.
  4. Engaging in any conduct that restricts or inhibits any other person’s use or enjoyment of the Website, or that may harm SocialFaith or users of the Website, or expose them to liability, as determined by us in our sole discretion.
  5. Using the Website in any manner that could disable, overburden, damage, or impair the Website, or interfere with any other party’s use of the Website.
  6. Using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any material on the Website without our prior consent.
  7. Using any manual process to monitor or copy any of the material on the Website or for any unauthorized purpose without our prior written consent.
  8. Introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  9. Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  10. Attempting to attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  11. Otherwise attempting to interfere with the proper working of the Website;
  12. Using the Website in any way that violates any applicable federal, state, local, or international law or regulation.

No warranty on Website

This Website is provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

Availability, errors and inaccuracies

We make every effort to ensure that the information provided on the Website is accurate, up-to-date, and complete. However, we cannot guarantee that the Website, its content, or any services or products available through the Website are free from errors, inaccuracies, or omissions.

From time to time, there may be pricing errors, inaccuracies, or product or service descriptions that are incomplete or out of date. We expressly reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

You acknowledge that any reliance on the information provided on this Website is at your own risk, and SocialFaith disclaims liability for any such reliance. We also reserve the right to correct any pricing errors on the Website and to cancel or refuse any orders placed for products or services with incorrect pricing or descriptions.

Damages and limitation of liability

In no event shall SocialFaith be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, relating to or in any way connected with your access to, display of or use of this Website or with the delay or inability to access, display or use this Website, including but not limited to your reliance upon opinions or information appearing on this Website; any computer viruses, information, software, linked websites operated by third parties, products or services obtained through this Website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes or otherwise, even if SocialFaith has been advised of the possibility of such damages. IF, DESPITE THE LIMITATION ABOVE, SocialFaith IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF SocialFaith WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO SocialFaith IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS Website. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF SocialFaith. The aggregate liability of SocialFaith arising out of or relating to this Website, whether arising out of or related to breach of contract, tort (including negligence) or otherwise shall be limited to the amount of fees actually received by SocialFaith from you.

Third-party links, tools, and platforms

This Website may contain hyperlinks to websites operated by third parties, as well as integrate third-party tools and platforms that we use to provide our services. These include, but are not limited to, payment processors, storage platforms, and external software. These links and tools are provided for your reference and convenience only.

While SocialFaith carefully selects third-party providers with consideration for security and reliability, we do not control or manage the content, privacy policies, or practices of these external websites, tools, or platforms. We cannot guarantee their performance, security, or functionality, and we do not endorse or assume responsibility for any of their content or operations.

Users acknowledge and agree to bear the inherent risks associated with both visiting linked third-party websites and using third-party platforms we rely on to deliver our services. This includes, but is not limited to, risks related to data storage, content management, or communication. It is the user's responsibility to take appropriate precautions when clicking on links or downloading software, ensuring that any interaction with third-party services is secure and free from harmful components like viruses, worms, or trojan horses.

SocialFaith disclaims any liability for losses, damages, or issues arising from the use of third-party services, tools, platforms, or links, as they are beyond our control.

Intellectual property and DMCA compliance

All contents of this Website, including but not limited to text, graphics, logos, images, designs, software, sound files, and their arrangement (collectively, "Content"), are the property of SocialFaith or third parties and are protected by copyright, trademark, and other intellectual property laws. All rights are reserved unless specified otherwise. The content is either registered trademarks, trademarks, or otherwise protected intellectual property of SocialFaith or third parties in the United States and other countries.

Custom Work for Clients
For any custom work created by SocialFaith for clients, ownership of intellectual property remains with SocialFaith unless otherwise agreed in writing. Clients are granted a non-exclusive, revocable license to use the custom content for the agreed-upon purposes within the project scope. Any reuse or redistribution of custom content beyond the project scope requires prior written consent from SocialFaith.

User-Generated Content
Users retain ownership of any content uploaded to the Website or any third-party platform used by SocialFaith in the course of providing services (e.g., Dropbox, Google Drive). By submitting or uploading content, users grant SocialFaith a non-exclusive, royalty-free, worldwide license to use, distribute, modify, and adapt the content as necessary to provide services. This license is valid until services are completed or the user revokes it, unless otherwise required by law.

DMCA Notice and Procedure for Intellectual Property Infringement Claims
SocialFaith respects the intellectual property rights of others and will respond to any claim that content posted on the Website infringes on the copyright, trademark, or other intellectual property rights of any person or entity.

If you believe in good faith that any content on our Website infringes upon your intellectual property rights, you or your agent may submit a DMCA takedown notice titled "Infringement of Intellectual Property Rights - DMCA." The notice must include the following:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
  2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) where the work exists or a copy of the work;
  3. Your name, address, telephone number, and email address;
  4. A statement that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law.

Misrepresentations or bad faith claims regarding infringement may result in legal and financial penalties, including attorneys’ fees. You may submit your claim to:

SocialFaith
3206 N Dinuba Blvd Suite E, PMB 121
Visalia, CA 93291
United States

Email: support@socialfaith.io
Phone: 567-763-2484

Governing law, dispute resolution, severability, and venue

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods, the Uniform Commercial Code, and Incoterms shall not govern these Terms.

If any controversy or claim arises out of or relating to these Terms, including but not limited to the interpretation, breach, or use of the Website or services, we encourage you to first attempt to resolve disputes through non-binding mediation. If mediation is unsuccessful, you agree to resolve the matter through binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Tulare County, California, and will be final and binding, with no further recourse to the courts except as otherwise provided by law.

In jurisdictions where arbitration cannot be enforced due to local laws, SocialFaith will seek to resolve disputes according to applicable local regulations.

Both parties agree that any claim must be brought solely in their individual capacity and not as part of a class or representative action. You and SocialFaith expressly waive the right to a jury trial or to participate in a class action lawsuit.

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court or arbitrator, the remaining provisions will remain in full force and effect.

These Terms constitute the entire agreement between you and SocialFaith regarding the Website and services, superseding any prior agreements we may have had with you.

Force Majeure

SocialFaith is not liable for delays or failures to perform any obligations under these Terms due to circumstances beyond our control, including but not limited to acts of God, natural disasters, terrorism, pandemics, labor shortages, cyber-attacks, software malfunctions, third-party platform outages, or government actions.

During such events, SocialFaith’s obligations will be suspended for the duration of the disruption, and we are not responsible for any resulting damages or inability to perform services. This includes any interruptions caused by third-party platforms or external services we rely on to deliver our services. We encourage clients to maintain contingency plans to mitigate the risk of such events.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will notify you immediately of making any changes to these Terms of Service via by posting the updated terms of service to this website.

Questions

If you have any questions about our Terms of Service, please contact us at support@socialfaith.io.